Driver App Setup

The HyperQuote driver app is built for one-handed operation on active construction sites — large touch targets, minimal typing, and offline capability for areas with poor mobile coverage. Getting set up takes a few minutes, and the app handles everything from route navigation to proof of delivery.

The driver app can be installed from the browser as Drive, and driver teams may also use the native mobile build where it is provisioned. It is built specifically for the demands of building material delivery: background GPS tracking, offline data storage, camera access for proof of delivery, and integration with truck-safe navigation.

Download the app, open it, and you will see the login screen. Internal drivers (HyperQuote employees) receive their credentials from the operations team. Contracted and on-demand drivers register through the app's self-signup process.

First-time login uses phone number OTP verification. Enter your registered phone number, receive the verification code (via WhatsApp first, SMS as fallback), and enter it to authenticate. WhatsApp is the primary OTP channel because SMS delivery reliability in Egypt is below 85%, while WhatsApp achieves 99.5%.

After your first login, the app enables biometric authentication — Face ID or fingerprint — for subsequent opens. The fallback chain is: biometric, then fingerprint, then PIN, then phone OTP. This keeps login fast while maintaining security, since the app accesses delivery data and customer information.

On first launch after login, the app walks you through a brief setup:

1. Location permissions — The app requires GPS access for delivery tracking, geofence-based arrival detection, and route navigation. Background location access is necessary for tracking while the app is not in the foreground. GPS tracking is legal in Egypt with employee consent under Data Protection Law 151/2020.
2. Camera permissions — Required for proof-of-delivery photos, load verification, and damage documentation.
3. Notification permissions — For new delivery assignments, dispatch messages, and schedule changes.

The app performs a device health check: battery above 50%, GPS functioning, and app version current. If any check fails, you see a clear warning before starting your shift.

The app serves three categories of drivers with the same interface but different permissions:

• Internal drivers (employees) — Full access, dispatched directly by the operations team, drive company vehicles with full equipment access
• Contracted drivers (recurring external) — Receive delivery offers to accept or decline within 30 minutes, use their own verified commercial vehicles
• On-demand drivers (one-off) — Claim available deliveries from a pool, limited to light loads, use their own vehicles

Your driver type determines which deliveries you see and how assignments work, but the core workflow — navigate, deliver, capture POD — is identical across all three.

Each workday begins with the Shift Start screen. You select your vehicle (internal drivers) or confirm your vehicle details (external drivers), complete the pre-trip vehicle inspection checklist (10 items: tires, lights, brakes, fluids, load securement equipment, mirrors, horn, wipers, fire extinguisher, and Moffett if applicable), and record your starting odometer.

Inspection failures block departure until resolved or the vehicle is swapped. This is HyperQuote internal policy — while Egypt does not legally mandate daily pre-trip inspections, the policy protects drivers, cargo, and the company.